Pros
Benefits, helping patients, food trucks, incentives, compassion fund program
Cons
The absolute worst company/organization to work for. They say they are inclusive. They are inclusive to everyone, except for caucasians. They are inclusive to all kinds of different ra©️es, but if you are white, you will not be happy. They will not protect you or give you the benefit of the doubt. If you are African American, you have the best chance here. The hours are long, they expect too much, they shove so many appointments and patients in the facilities, yet they lack the staff to support. They do not care about your ideas or your suggestions. They are incompetent and like to hire people for the sake of inclusivity numbers. You can be an incompetent, rude and an ignorant employee, but as long as you are considered a protected class or a class of "inclusive" numbers, example LGBTQ+, then it is okay. They do not train employees correctly. They will cram a week or two of everything under the kitchen sink that has to do with the facility with the virtual, but your actual job will only be about a half day of that training and/or no in-person training at all. Policies and procedures are not met on basic levels. There was once a weapon allowed from a patient by management because the patient was not being harmful with it, they were allowed to keep it. The management definitely has their favorites who they will treat like kings and queens, but the other few are discarded like rubbish. The ethics, professionalism and codes of conduct are thrown out the window every day with how staff treats other staff. Clinical to administrative, clinical to clinical and administrative to administrative. They protect what makes them popular and gives them numbers, volume and money. The bottom line is their main focus, despite what they convey to the public about patient care. Again, the incompetence level is so high, that it is shocking. The CEO, upper management and doctors have absolutely no idea how these specific locations are ran. It's an absolute Sh- show from top to bottom. The lack of management support for every day tasks and overall set up for success is severely lacking due to their laziness, due to the incompetent and below subpar levels of employees that are hired as well as the lack of true vision of the needs of the departments. It's alarming. I have seen a lot of different organizations, and this one isn't the worst of all, but it sure as heck doesn't internally match the external hype or numbers they project. Basics are important as well. Example of one is simply the term "Inova." It is supposed to be pronounced "INN-OH-VUH" Yet 99% of employees still pronounce it "EYE-NOVA" after they were taught the correct way. 90% of the departments I have ever called and heard answer the phone "EYE-NOVA." 97% of all answering machine messages across all locations and departments within those locations pronounce the organization "EYE-NOVA." Although this is not the end of the world, if an organization cannot even get their own name correct or care enough to say it correctly, which is a very basic part of the job, what else are we not caring about? Focus should be on patients, not the name, you say....but it starts with the little things that we do, because if those are important than the big things will also be important. The management do not care about providing a safe environment for others unless you are a person of color, whichever color that may be. It is a very reverse ra©️ist organization and it bleeds discrimination, favoritism, and harassment within its walls. People are belittled, spoken down to and treated with disrespect, DESPITE those lame online training courses on health stream. There are so many things they need to correct that the list could go on for days, but these are just some basics that can be said about this organization. Inclusiveness is preached all the time, but the reality is that it is not for all. I hope they change and very quickly. There is a lot to be desired in management re-training as well as team member training. Do better. Please.