Poor HR Practices and Lack of Transparency - Specialist Infosys BPM Employee Review

My experience with this company was disappointing, especially from an HR and employee treatment standpoint. The letter of offer lacked clarity, with vague terms and no specifics regarding salary increments or progression — leaving employees in the dark about their future. The HR team, unfortunately, did not inspire confidence. Communication often felt misleading, and attempts to get straight answers were met with evasive responses. There was a clear lack of transparency and accountability, making it difficult to trust the system or feel secure in your role. Employees are treated as easily replaceable, with little effort made toward retention, recognition, or career development. It gives the impression that people are resources — not valued contributors. It’s one of the most disengaging environments I’ve encountered in terms of HR professionalism.