There's room for improvement - Customer Success Executive Infobip Employee Review

4.0
5 Apr 2022
Recommend
CEO approval
Business outlook

Pros

An amazing place to expand your knowledge, learn from both good and bad examples. Exciting products and customers you get to work with

Cons

Sometimes it feels like management doesn't trust their own judgement or trusts too much in new hires in top management roles

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Infobip Response
4y
Thank you for your review.  Being a fast-growing company we are aware of the growing pains of having a large number of tasks and shifts in priorities. We are working on encouraging department leaders to create meaningful strategies, focus on key projects with the biggest impact as well as transfer the company into an agile way of working.

Explore other reviews about Infobip

5.0
10 Aug 2025
Recommend
CEO approval
Business outlook

Pros

They have a great culture there

Cons

Remote work tends to lead to slower processes

1
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Infobip Response
10mo
Thank you for your review. We appreciate your positive remark on our our company culture. We are proud of the inclusive, diverse, collaborative environment that we have built and continue to nurture across all the regions and countries we work in. In terms of your feedback on remote work, flexibility is a key part of our approach and we have several types of work models designed to meet both employees and business needs, while keeping productivity and efficiency on a high level and getting the work done. Thanks again for being part of Infobip and for helping us grow stronger together.
3.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

Fast moving, quick decisions, lots of freedom to innovate.

Cons

Ownership is a "friends & family" deal, and most decisions are made based on who knows who rather than business needs.

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