Good company - room for improvement - Data Analyst Included Health Employee Review

5.0
25 Oct 2024
Recommend
CEO approval
Business outlook

Pros

I'm a bit surprised to see how low the ratings are for Included Health. I have personally had a very good experience here overall. There's been good opportunity growth, I've seen many team members promoted. At least within my team, management is very supportive of us and primarily seems to have our best interest in mind and tried hard to guard our time for high value work. I'm sure this varies significantly from team-to-team or even manager-to-manager, but I've personally had an overall positive experience.

Cons

There was a round of layoffs early 2024, then by later 2024 we seemed to be hiring several positions that were effected by layoffs. Perhaps this is just a consequence of managing at scale in an uncertain environment and the leadership team just guessed wrong on where we would be as company but this was a bit of a head scratcher. It makes me a little curious about what might drive the leadership team to consider a future layoff. Also, within the team and individuals that I work with closely, there have been a handful of departures in short succession, seemingly driven by a significantly higher comp offered by to the leaving employees. I'm hoping leadership, HR, and relevant parties are taking note and will make adjustments to comp because I've seen us let some talented people walk out the door.

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Included Health Response
1y
Thank you for sharing such helpful feedback - it's great to hear about your positive experience on the team. We also hear your concerns around compensation and have shared these insights with our Compensation Team. We recommend also reaching out to your Manager or Talent Partner for an opportunity to provide further feedback. Thanks again!

Explore other reviews about Included Health

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule and lots of benefits.

Cons

I don't have any cons.

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Included Health Response
2w
We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!
1.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

Cons

Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

2
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Included Health Response
1mo
Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.
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