World-class team, awesome mission - Anonymous employee Included Health Employee Review

5.0
20 Sept 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Grand Rounds has done a tremendous job of hiring top talent while scaling quickly. The people are really bright, strong collaborators and very hard working. The company does a good job of providing new and expanded opportunities to high performers.

Cons

The company does not offer competitive salaries, when compared with other well-financed tech and health care organizations in the Bay Area.

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Included Health Response
10y
Thanks for the feedback! It doesn't get more paramount than the people. Especially with a mission as big and bold as transforming how patients make critical choices around their healthcare. I'm glad you're here to help us reach our goals, and that you are seeing good work get rewarded. Speaking of, have you had a chance to discuss our comp approach with your manager or Team Dev yet? It could potentially be helpful. And/or come chat with me. Additional perspective always welcome.

Explore other reviews about Included Health

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule and lots of benefits.

Cons

I don't have any cons.

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Included Health Response
2w
We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!
1.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

Cons

Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

2
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Included Health Response
1mo
Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.
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