Genuinely focused on the mission and fun culture! - Anonymous employee Included Health Employee Review

5.0
7 Dec 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Everyone here (including and especially C-level) is very focused on the mission of making health care better quality and easier for patients. The office culture is so fun - we have frequent social events, celebrate our wins together, and of course have lots of good snacks. Most people are very nice and it's pleasant to come into work every day. Everyone gets to set their own goals and is given support to achieve them - which is awesome. I've never felt like my work is so personally tied to a company's success and I love it.

Cons

We don't have enough engineers so we aren't able to move as quickly or accomplish as much as we'd like. There's no 401k match! I don't want to stay here too long because I need to start saving more. Also no bonuses.

Explore other reviews about Included Health

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule and lots of benefits.

Cons

I don't have any cons.

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Included Health Response
2w
We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!
1.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

Cons

Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

2
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Included Health Response
1mo
Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.
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