Has its quirks. Mostly of the best sort. - Anonymous employee Included Health Employee Review

5.0
23 Oct 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great mission with an especially great team pursuing it. CEO/senior execs truly care about and understand the importance of employee engagement. Team members are encouraged to think big and to speak up (in an industry where this is frequently NOT the norm). Reno patient center has infused refreshing humility and energy into our ethos, and I expect more of the same from our recently opened Lewiston site.

Cons

All of the growing pains you'd expect of a relatively young firm that just passed the 300 employees mark. Some decisions are made hastily, whereas others are belabored indefinitely. Performance management systems are still in their infancy, and even once they're well established, Grand Rounds probably still won't be a sure bet for workers seeking a highly prescribed career path.

Explore other reviews about Included Health

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule and lots of benefits.

Cons

I don't have any cons.

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Included Health Response
2w
We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!
1.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

Cons

Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

2
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Included Health Response
1mo
Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.
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