Awesome Company - Customer Service Manager (CSM) IRIS Software Group Employee Review

5.0
15 Feb 2022
Recommend
CEO approval
Business outlook

Pros

great salary and employee benefits, involvement in the company, work life balance, they care about its employees and customers a like, awesome company communication and some of the best training course available.

Cons

Tbh I really cannot think of one. I have 30+ years service and have been bought out be 6 different companies, to finally end up with Iris and I wish I had started with them, it is a joy to come to work.

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IRIS Software Group Response
4y
Thank you so much for taking the time to leave a review. We are delighted that you recognise our fantastic benefits, communication strategy, and available training opportunities. Congratulations on your 30-year career that has brought you into IRIS - we look forward to working with you for the next 20! We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please speak to your HR representative or leave a comment in our next Peakon survey. Kind regards, the HR team

Explore other reviews about IRIS Software Group

5.0
6 Jan 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I have been with Iris for approximately 5 months and have been incredibly impressed. The people I work with from my peers, leadership (including executive leadership) and my team, are amazing. Building relationships has been easy as most of the employees are open to it, are very collaborative and genuinely want to help! Iris is also focused on equality and ensure we all have a fair opportunity for growth. While we have a lot to do here, it is clear that we are valued.

Cons

As a rapidly growing organization, we have some growing pains and some foundational processes, systems and flow that need to be updated and/or adjusted, but nothing that won't be fixed over time.

5
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IRIS Software Group Response
1y
Thank you for taking the time to leave us a review. We’re delighted that you are enjoying your time at IRIS and recognise all the fantastic things we do for our employees. We’re proud to be a Great Place To Work™, and we’re committed to ensuring that all our amazing employees can bring their full selves to work, grow their career with us, shape our future as a business, and enjoy meaningful work. We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please speak to your HR representative or leave a comment in our next Peakon survey. Kind regards, the HR team
3.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great product and team. Just no focus on US operations.

Cons

Company has no real direction for US operations.

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