Hanging on by a thread - Sales IRIS Software Group Employee Review

Thank you for taking the time to leave a review, although we are surprised and disappointed by your comments. We sincerely ask you to reach out to Stephanie Kelly, our Chief People Officer, in complete confidence so that she can help, or your department’s Employee Voice Ambassador (EVA) if you feel you are not being supported by you manager. We would also like to offer the opportunity to discuss this further with Kerry McAtkin (HR Director for Commercial) as we are interested to know your experience with IRIS and how we can help you feel more supported and engaged. We are delighted to reward our fantastic salespeople for hitting their target and have recently updated our commission scheme. This initiative has included rolling out the same scheme across Sales, moving to monthly commission payments, simplifying tiers and types of order and the chance to earn 200% of commission once you hit your target. We’re also investing in training for our salespeople so that they can develop their skills, learn different products, and grow their careers. We are also pleased to run a recognition award for our highest performing salespeople each quarter. To streamline our processes and increase efficiency, we have heavily invested in Quantum, our integrated software platform, and Salesforce to manage our sales processes. We are also investing in our customers’ journey, mapping out the current end to end customer journey and overlaying it with a simpler customer-first approach. We’ve also been proud to celebrate the launch of our new marketing campaign, Time to Grow, which will support businesses with their digital transformations and increase revenue potential. We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please speak to your HR representative or leave a comment in our next Peakon survey. Kind regards, the HR team