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      IQVIA

      Engaged employer

      IQVIA reviews

      Supportive remote work environment with room to grow - Customer Service Representative IQVIA Employee Review

      4.0
      11 Jul 2025
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Supportive team environment, clear KPIs, consistent feedback, flexible remote work, and opportunities to learn about the healthcare and insurance industry.

      Cons

      Limited growth opportunities in customer service roles, repetitive tasks, and occasional delays in communication between departments.

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      IQVIA Response
      11mo
      Thank you for your constructive feedback. We truly value your insights. Input like yours helps us identify opportunities for improvement and continue building a better workplace for everyone. If you would like to share more with IQVIA, please contact us at https://www.iqvia.com/contact.

      Explore other reviews about IQVIA

      5.0
      12 May 2026
      Site activation manager
      Recommend
      CEO approval
      Business outlook

      Pros

      good learning opportunity and a stepping stone

      Cons

      sponsor driven, sloe promotions, decent pay

      3.0
      25 Jun 2026
      Senior qa engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      The team was great to work with and the general work environment was hard to beat

      Cons

      It felt like sales and upper management completely dropped the ball with our product. We had what could have been a large success in the market but we were too ignored to really push ourselves towards new customers. Pretty much the whole team was laid off as a result.

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