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IKON is a people eater. - Major Account Executive IKON Employee Review

2.0
8 May 2009
Recommend
CEO approval
Business outlook

Pros

Compensation has been good, but it can be arbitrary. I have paid off many of my obligations. Before Ricoh took over it had the best value proposition in the industry, but I can see it being eroded as Ricoh takes a more active role in the business.

Cons

Low management talent, high degree of politics and territory padding, all senior behaviors are driven by the compensation plan. Operating income has risen at the expense of sales compensation. Morale is low. In addition, the market is mature and pricing pressure is fierce. Don't be fooled by the big wins they will tell you about. They are short lived.

Explore other reviews about IKON

5.0
2 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Great culture and managers give great direction.

Cons

not really anything that i can think of.

2.0
17 Dec 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Service Department is EXCEPTIONAL in responding to customer needs - Compensation Plan is competitive - Management leaves you alone - if you are a performer

Cons

- Poor compensation plan for mileage - HR does not follow the same guidelines for all individuals - Management is ONLY out to better themselves - Demeaning language is tolerated even after HR complaints - Account management takes away from selling time - Management will give or take away large accounts, based on how much they like you - Poor communication about major transitions happening within the company

4
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