Poor Management, Good Benefits, Few Growth Opportunities - Anonymous employee IES Abroad Employee Review

Great work environment with a dedicated staff.

Occasionally no one else is around in the office.

Middle and lower management advocate for their direct reports and works to support their team when they can.

Upper management is not held accountable for their actions. They continuously overrule existing policies and procedures to cater to one or two students as a money grab, while jeopardizing the entire student cohort's ability to go abroad. They completely disregard the mental well-being of their staff and continuously make unreasonable demands, resulting in high levels of burnout. Are we an educational institution? Or are we simply trying to increase numbers for revenue? Raising issues or reporting inappropriate workplace behavior to your manager will only get you so far as the current structure doesn't allow for them to properly provide this feedback. There is limited room for growth in the department as it continues to be disrespected by other departments (especially their leadership) and is one of the lowest compensated US departments in the organization. This position has seen high levels of turnover and the talks currently surrounding employee retention are laughable as the person currently "leading" multiple departments is directly responsible for team members leaving.