Good place to work and fine tune skills. Perhaps not a place to make a career. - IT Employee ICW Group Employee Review

4.0
26 Jan 2014
Recommend
CEO approval
Business outlook

Pros

Good work/life balance, great co-workers, reasonably good pay, intellectually engaging job, can have big impact since it is a small organization. The company is going through a very good period financially while growing in leaps and bounds. There is a lot of work to be done.

Cons

Politics and a top/heavy IT organization (too many managers). Meanwhile there are not enough bodies to get work done and there are no back-ups for critical functions. Lack of accountability. Some people will be more than happy waiting to be told what to do instead of taking charge of things that need to be done. HR is unpredictable. Sometimes it seems to be working for the competition. Particularly when you are looking for candidates to hire, HR will have the toughest time finding resumes from qualified candidates. In the event IT finds a good candidate, HR will take its sweet time to extend an offer. We have lost more than a few candidates this way.

Explore other reviews about ICW Group

5.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

1. Management is invested in professional development and are focused on growth opportunities within the company. 2. Case load is manageable and allows for a reasonable work/life balance. 3. Compensation in terms of salary, paid time off, insurance, etc. is very fair.

Cons

Nothing- None at this time.

3.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Triage department does some of the initial contacts.

Cons

Management is going in the wrong direction. New changes and processes with added work while taking tools away to help you do your work. The changes and processes are meant to cut costs to help the company expand while overworking the adjusters which negatively impacts claims handling and services provided to customers.

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