Worst CRO environment in the industry - Employee Form Canada ICON Employee Review

1.0
23 Aug 2016
Recommend
CEO approval
Business outlook

Pros

Not too many pros. One decent thing about this company is that it offers a fairly competitive salary and benefits. I can't think of any other pros.

Cons

- Incompetent line managers lacking basic leadership and people management skills - High workload - No concern for quality of work - Unusually high employee turnover - Poor work/life balance: high rate of employees getting ill - Very little to no opportunities for career advancement

Explore other reviews about ICON

5.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Really great manager. Remote work major plus. No micro management. Great pay

Cons

Annual salary increase this year isn't until September which is odd.

4.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great team up to director level. Good place to start career, however not many open positions in US

Cons

Contracts are often unclear not including all needed services, leading to financial overburn. The company relies on multiple tracking systems, creating inefficiencies and frustrations for employees, and prioritizes hiring in low-cost regions, which are known for high employee turnover.

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