Interesting times - Sr CRA 3 ICON Employee Review

4.0
28 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Decent benefits and good teams

Cons

Legacy PRA was better. Most of the former PRA CRAs and CTMs are top notch but too many inexperienced people being added creates chaos and inefficiency. Some systems such as expense reporting and “updated” CTMS are archaic-the previous ones were much better. Everyone was on pins and needles since layoffs were happening what seemed like every week. Now they are trying to hire people back because they realized it was overkill. New management seems like they care so hopefully morale will go back up.

Explore other reviews about ICON

5.0
4 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great work culture. Really nice management

Cons

It's hard to move up in the career ladder from within.

4.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Strong Leadership, Fair/Average compensation, Thrive Program (company strives to keep you employeed as Sponsor reallocations occur)

Cons

HR is very hands off. It is very difficult to speak to anyone. Not simple to call and ask a question. Everything has to go through a portal. This is challenging when there is time sensitive needs. They make it work but in my opinion, this is a 'con'.

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