Not enough support and bad management - Customer Service Manager Hypertec Employee Review

2.0
24 Aug 2021
Recommend
CEO approval
Business outlook

Pros

Good experience and great domain

Cons

management not willing to support employees. No career opportunities.

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Hypertec Response
4y
We are sorry to hear you did not enjoy your experience with us. We are surprised to hear that you feel there are no career opportunities as we have many examples of employees growing their career with us. We would encourage to reach out to us to discuss further at hr@hypertec.com. We wish you much success.

Explore other reviews about Hypertec

5.0
16 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Great people to work with Helpful staff and management Wide territory with few restrictions No caps on commissions Entrepreneurial spirit is encouraged

Cons

The current office space is a but small, and cold, but it is only a temporary location.

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Hypertec Response
1y
Thank you for your positive review and for being a part of the Hypertec team for so many years! We’re thrilled to hear that you enjoy working with our people, feel supported by staff and management, and appreciate the flexibility and entrepreneurial spirit we aim to foster. We're also glad the commission structure and territory setup are working well for you. Thanks again for your continued dedication and contributions to our success!
1.0
30 Mar 2025
Recommend
CEO approval
Business outlook

Pros

The people are nice but not transparent. Every division is losing a tremendous amount of revenuewith the exception of Hypertec cloud in Canada. We werent allowed to sell Hypertec cloud and AI infrastructure solutions in Tempe. No CRM tool and the commission plan is too vague and unclear to try and explain

Cons

See the pros section for details

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Hypertec Response
1y
Thank you for sharing your feedback. We're glad to hear you had positive interactions with your colleagues, and we appreciate your perspective. While some of the points raised don’t reflect our current practices, we recognize that clear communication and consistent training are essential. We value all input as it helps us identify where we may need to clarify processes or better communicate internally. Thank you.
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