31 Dec 2022
HyperJar Response
3yWe’re really disappointed to hear about your experience working at HyperJar.
As you’ll see from other employee reviews, it’s not the norm - but this makes it all the more important we pay attention to what you’ve said.
You’ll know from your time here that we’re growing rapidly and this brings its own challenges: there’s a real excitement being at a company that’s going places and we’re getting masses right - but working at speed also means we get things wrong.
We’ve recently started a regular, formal employee feedback process so we can improve in those areas that are flagged.
Both coordination/delegation and the product delivery process have come up and they’re a focus for us at the moment. We’re also recruiting for several product roles which will help.
If you’d like to chat one-on-one (or by email) we’d be happy to hear more from you. It would, of course, be strictly confidential.
Either way, thanks for your feedback and good luck with wherever your career is taking you.