Great fintech startup in the cards space! - Product Manager Hydrogen Employee Review

5.0
5 Sept 2021
Recommend
CEO approval
Business outlook

Pros

I really enjoy my work at Hydrogen. It's a very product focused company that is very centered on customer success and engagement. I believe we can IPO in a few years based on the current trajectory. The people here are very smart and growth oriented. I am excited about our credit card product launch and future products on our roadmap!

Cons

Distributed team among the U.S. and international makes communications hard sometimes, but this is probably the same at most companies now in aa COVID world.

Explore other reviews about Hydrogen

5.0
31 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Founders were great, kind, and fair.

Cons

There weren't very many cons, just busy as it was a startup

1.0
10 Apr 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Employees are given a lot of leeway to take on a variety of tasks and responsibilities, which is great for picking up new skills - Co-workers are for the most part delightful, smart, and willing to talk through complex tasks - Daily free lunch

Cons

- The upper management (CEO and CTO) are incredibly poor leaders - They are unable to respectfully interact with their employees on a consistent basis, which has led to screaming matches in the office, childish refusals to make eye contact with employees during meetings, and the stonewalling of employees who offer constructive criticism about the company that conflicts with their vision - At some point in early 2019, rather than addressing these issues, the CEO absconded to Florida - They consistently misrepresent and overstate the readiness of the company's tech when speaking with prospective clients, leading to rushed, poorly conceived product launches - At one point in the midst of a discussion about the "utility" token issued by Hydrogen and its place in the company's products, the CEO stated: “All I care about is the price” These and other issues have caused a mass exodus of employees from the company. The general consensus is that working at this company is incredibly draining, demoralizing, and will make you incredibly jaded.

18
avatar
Hydrogen Response
7y
Hi! Thanks very much for the honest feedback. Please make sure you provide this feedback on the exit interview and not just anonymously in this publication. I am not sure what "screaming matches" you are referring to, this makes it seem like Hell's Kitchen and I am Gordon Ramsey. Yes, in 10 years, I can say I have yelled loudly...for about 10 seconds at one employee who was being incredibly disrespectful and deserved to be terminated. Please don't put this out of context, this is the ultimate #fakenews If a CEO at a young company is in the office all the time, that is typically a bad sign. I spend most of my time fundraising or searching for new clients or partners. I wish some people could see the work that goes behind the scenes in corporate, legal, strategy, fundraising, accounting and other areas. You will have a different perspective. The platform is only 1 year old. As I have pointed out many times, you can't work for a 1 year old company and expect brilliant product launches and products tested in the market for 10 years. Even if you go to Salesforce this doesn't exist. You build, you sell, you get feedback, and you sell a vision, that is how this works. TD Bank has 25 million customers, and has deployed the Hydrogen platform...in production. So this is incredibly dramatic feedback that is not painting the full picture. I am sorry that you are jaded and demoralized. I do trust and respect employees. I hold monthly strategy and corporate updates. Anyone who know me will say I am one of the most positive and respectful people. I do nothing but nice things for people - buy things, throw events, give positive feedback. I have sacrificed 10 years of my life to pay other people to go on vacation and not myself; if this isn't the ultimate sign of unselfishness, I don't know what is. I am sorry that you feel wronged, were terminated, or just overall did not have a good experience. I cannot do anything to solve that now, but I sincerely hope you find all your hopes and dreams in your next endeavor!
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