Positive management and benefits overshadowed by layoffs - Guest Service Representative Hyatt Employee Review

5.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great management Awesome hotel benefits No mircomanagement Great remote experience

Cons

Mass layoffs was a huge issue as that is why I am no longer with the company.

Explore other reviews about Hyatt

5.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Commission, Flexible schedule, Customer service, Comp nights

Cons

Lack of room for growth. GO environment

2.0
1 Jul 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Available for overtime if need be

Cons

Poor management, gossiping work culture

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