There's Pros & Cons everywhere. - Customer Service Humanscale Employee Review

3.0
15 May 2016
Recommend
CEO approval
Business outlook

Pros

The people really make Humanscale, especially in the International market. The relationships yiu build are fantastic. The company has a company day out once per year & a Christmas party aswell as some competitions during the year.

Cons

Lack of a solid training plan, staff are kind of jusy thrown in the deep end processing orders with a lack of understanding of the products, the managers are so busy they don't seem to have real time for their staff. Empathy levels can be quite low and staff are currently under extreme amounts of pressure.

Explore other reviews about Humanscale

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company with great products. Pay is inline with industry and very flexible .

Cons

Travel could be cut a bit.

1
2.0
19 Dec 2025
Recommend
CEO approval
Business outlook

Pros

If you get the right manager, you can grow and advance

Cons

What used to pass for a tolerable setup—limping along with a hybrid schedule of just 2-3 days in the office—has been abruptly torpedoed by the CEO's arbitrary decree demanding everyone drag themselves back 4-5 days a week, with zero warning. It's a glaring display of absentee leadership: a toxic "do as I say, not as I do" culture where the higher-ups issue edicts from on high while exempting themselves from the drudgery they impose on the rest of us. To add insult to injury, both Piscataway locations cram office space right alongside warehouses, turning every workday into an assault of relentless industrial racket—endless banging, hammering, grinding, squeaking, beeping, and cacophony bleeding through the walls, making focused work an absolute nightmare and concentration practically impossible.

6
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