Fear-based leadership and cult-like culture - Operations Hopper Employee Review

1.0
2 Jun 2021
Recommend
CEO approval
Business outlook

Pros

Great compensation, top tier benefit plan.

Cons

When joining Hopper, you can immediately feel the dark energy. Employees don't communicate, don't smile, don't reinforce one another and no one seems happy. Per their "Single-Threaded-Ownership" framework, Communication Is Terrible. Employee's judgement and opinions don't matter and are not considered. People are afraid of being themselves so they keep their heads down and try not to step out of line. Hopper does not make any effort of implementing diversity & inclusion. If you don't fit in the mold, you will be made to feel like an outsider. The CEO at Hopper abolished the HR and People Operation function in its entirety so even if employees felt comfortable speaking up, there are no resources available to them. Employees are presented with impossible goals and ridiculous timelines. Hopper ONLY rewards results and not work. (Per their Single-Threaded-Ownership framework). Fear is palpable - employees constantly feel like they are getting fired.

Explore other reviews about Hopper

5.0
9 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Competitive pay and team structure is good.

Cons

Little overwhelming and not great futuristic thinking interm's of data

2.0
12 Mar 2026
Recommend
CEO approval
Business outlook

Pros

pay, remote, some good/smart people in pockets

Cons

Senior leaders could not care less about employees and routinely make bad market decisions leading to foreseeable product issues and eventual layoff cycles. There was a time a few years back where employees criticized the dark patterns in the app - the president got pissed and said 'the data didn't show it was an issue', then a few months later when we got bad press about those patterns dismissed it as our competitors planting stories - sums up the culture pretty clearly.

4
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