Very clicky fine if your face fits - Customer Service Manager (CSM) HomeServe Employee Review

1.0
16 Jul 2020
Recommend
CEO approval
Business outlook

Pros

Good salary and good benefits

Cons

Very clicky if your face doesn’t fit....

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HomeServe Response
5y
Firstly, I would like to say thank you for taking the time to leave us a review. I want to assure you that we value all of our People and it's really important to us that we are able to help and support in any way we can. Whist its always nice to get positive feedback, it's sometimes the occasional less favourable feedback that gives us the insight to act on things we may not be aware of. I would really like, if you’re willing, to have a confidential chat with you to understand how you are feeling and to see if there is anything we can do to improve your experience and outlook. We really value your feedback and it would be very helpful for me to hear from you directly. My mobile number is on the company directory or if you'd prefer just drop me an email. Thanks Jeremy Strutt Director of Customer Service

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5.0
2 Jun 2026
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CEO approval
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Pros

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Cons

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2.0
1 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Quicker hiring process than expected

Cons

Misleading job requirements and work from home arrangements

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