Hilton Worldwide in Addison Tx is a an office that has great Benefits, Salary, and Culture. - Revenue Specialist Hilton Employee Review

5.0
8 Mar 2015
Recommend
CEO approval
Business outlook

Pros

One of the greatest aspects for working at Hilton Worldwide in Addison is the Office Environment and the unlimited resources that are within reach. Titles are not important and everyone chips in to make the success of the company a better performer. Training Content is wonderful. Benefits and Salary are some of the most competitive in the industry.

Cons

Due to the rapid growth and recently becoming a publicly traded company there have been some increasing red-tape.

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5.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good managers and employees, Hilton family pricing

Cons

Very slow location in Houston

2.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Different services and softwares provided by Hilton are convenient to have access to.

Cons

The new PMS system, PEP, is awful. They got rid of F&B Distribution for night audit which means a lot less work for night auditors and way more work for accountants. PEP also doesn’t have the same functionalities as OnQ, the previous PMS. I have not heard any good thing about PEP after all these years. The team member travel discounts aren’t good anymore. They used to be flat rates across three tiers of hotels, but now they are extremely variable and can run very high. On top of that, hotels and resorts still charge team members for parking and service fees, so you still can’t afford to travel on the discount. That is, if you even find the team member rate available. Chances are, you’ll be working for a franchisee, not Hilton itself. They may be one of the world’s best companies to work for, but you probably won’t actually be working for them. California taxes and district fees felt mishandled by corporate.

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