hilb only cares about bottom line - Account Manager Hilb Group Employee Review

1.0
6 Oct 2021
Recommend
CEO approval
Business outlook

Pros

Only have to report to office 1 day a week. Based on years of service I gained a weeks vacation.

Cons

Typical corporate america. When small agency was acquired we were told "nothing is going to change". they closed our office and moved it with a handful of other offices. salary is low and benefits are expensive. lucky to get a 1% raise. when hilb took over some coworkers were making less money as health insurance skyrocketed. everyone must use same platforms . There are no corporate trainers and personnel doing training s do not know how to have a training session. local corporate structure is a mystery and not explained. corporate brags about monetary goals and all we got was a baseball cap with a typo that was reprinted. They are an acquisition company. show us the money. The ones who help make the money. Producer commissions being rewritten and not retaining as much commission as they used too. Brokers and producers do not under how much is expected of us by corporate. A rep from a carrier I work with warned me of what the future held as they had seen this before with other agencies. i left corporate america for a reason. no room for advancement. promised flex time corporate does not understand the definition of flex time. work life balance? what is that?

Explore other reviews about Hilb Group

5.0
19 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Very uplifting team, nice upper management, open to ideas

Cons

In office policy enforced most days

1.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There was nothing I liked about Hilb.

Cons

Hilb is an acquisition company and promises nothing will change to these mom and pop companies they acquire. No real training programs in place. There are no training manuals. Main Benefits team in Cranston does not not properly train acquired companies fully on Hilb's systems and processes. You meet with management for interviews to see where you will best fit on their teams and that process has flaws and not always placed in the right team. Lucky to get a bonus or a decent raise. High turnover rates. For a company that sells benefits it costs employees a lot more than they paid with their company that was acquired.

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