needs closing down - Senior Support Worker Hesley Group Employee Review

1.0
28 Jan 2017
Recommend
CEO approval
Business outlook

Pros

the people you support are the sole reason i stayed for so long oh and the team i worked with who were great

Cons

residents left without staff manager turns an eye to issues of concern your just a number who the manager doesnt care about report issues of concern they get overlooked if cqc walked in unanounced the would close you down some support staff not supervising clients hiding in offices so they can talk to their friends whilst people you support are left alone never any shopping for the adults as care staff and team leadrrs cant be arsed to take them out shopping disgusting glad I left

Explore other reviews about Hesley Group

5.0
21 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Great company, great people good place.

Cons

Very very good company, good people.

5.0
26 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Supportive colleagues who work well as a team, especially during night shifts. Meaningful work supporting individuals with complex needs. Ongoing training opportunities and scope to develop skills. Clear routines and structured handovers between shifts. Opportunity to build strong relationships with residents and make a real difference. Good hands-on experience within specialist care settings. Training provided to support professional development. Management approachable at site level. Rewarding role with clear purpose and impact. Shift patterns that can suit those who prefer nights. Rewarding and person-centred work. Strong teamwork on shift. Valuable training and experience. Supportive immediate colleagues. Opportunity to progress within the company.

Cons

Communication between shifts could occasionally be improved. Staffing levels can sometimes feel stretched. Opportunities for progression may depend on availability of roles. Policies and procedures can change frequently. Some inconsistency in management communication. Workload can increase at short notice. Limited flexibility around rota changes at times. Pay could be more competitive for the level of responsibility. Can be emotionally demanding. Communication could be clearer at times.

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