The most disorganized, dishonest and unfair organization you will ever work for. - Event Sales Representative HelloFresh Employee Review

1.0
7 Jul 2019
Recommend
CEO approval
Business outlook

Pros

Flexibility, decent base pay, travel reimbursement

Cons

Company never follows through on promises or sticks to their word on relatively anything. Employees promised “retention bonuses” were never paid them, nor given any access to track sales or lifetime customer value. Schedules almost always come out one or two days before the week starts, so good luck planning anything. You are given one week of not hitting quota in a 4 week period. Miss your goal more than one of those weeks, you’re fired without question. Got scheduled at bad events that week and had no opportunity to present to anyone? That sucks for YOU. Policies are unclear and often left undocumented. 3 god awful mandatory three hour meetings per week where less is accomplished at than a fraternity house during syllabus week. Run far away from this company.

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HelloFresh Response
6y
Thank you for taking the time to share this review, it’s great to hear that you were able to take advantage of our flexible scheduling and generous compensation and benefits packages available to our employees. While we try to release schedules with as much notice as possible, due to the nature of scheduling events, there can be last-minute changes to add more hours to each employee’s schedule. Our sales managers to strive to share the available shifts evenly throughout the sales teams, depending on one’s availability and preferences. We try to ensure that there are clear lines of communication between our sales operation and field sales teams. This includes providing as much information as we can about sales team strategies and compensation. We do this by hosting regular sales meetings and company all-hands meetings to update our sales teams on the business and we communicate regularly to our sales managers who can share information with their teams We set manageable sales goals for our Brand Ambassadors to meet on a weekly basis, and high-performing employees who meet these goals consistently are rewarded with generous sales commissions and development opportunities. Success in the Brand Ambassador position is a result of hard work, meeting these sales goals, and having a positive attitude. Brand Ambassadors that embrace this find long-term success at HelloFresh. While it sounds like there are some areas for improvement in your experience on the sales team at HelloFresh, we appreciate you sharing this feedback with us and we have passed it directly along to the sales leadership team here at HelloFresh.

Explore other reviews about HelloFresh

5.0
12 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good job great benefits can be

Cons

Fast paced environment can be

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HelloFresh Response
1mo
Hi there, we’re thrilled to know that the benefits are a part of what makes your experience here so fulfilling. Your hard work and enthusiasm are critical to our continued progress, and we are so thankful to have you with us. Here’s to achieving even more together in the future! Thank you & best regards, DS & Your HelloFresh HR Team
1.0
24 Nov 2025
Recommend
CEO approval
Business outlook

Pros

There are some genuinely nice people here but that is the only real positive. Even they are slowly leaving because the culture has become too toxic to stay in.

Cons

Highly political culture with no real promotions. Leadership is insecure, ego driven, and more focused on protecting themselves than supporting employees. Micromanagement is constant, communication is poor, and priorities shift without explanation. Quiet layoffs happen with no transparency and usually protect the same small group. The new US marketing lead has made the culture even worse. He was difficult to work with before and has only become more problematic in a higher role. There is constant questioning, no clear vision, and nonstop steering that sends teams in circles. It is hard to understand how he keeps moving up the ladder despite repeated negative scores and consistent employee feedback. Independent analysis, including the Grizzly Research report, highlights similar issues such as unstable leadership, lack of direction, and a business that feels like it is declining. What the report describes matches what employees experience inside the company. Even if the CEO or HR choose to ignore these problems, they remain the reality employees deal with every day.

11
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HelloFresh Response
6mo
Thank you for sharing your feedback. We’re sorry to hear about your experience and take comments like this very seriously. At HelloFresh, we strive to create an inclusive, respectful, and supportive environment for all employees. If exclusionary behavior or cliques were part of your experience, we would like to learn more so we can address them. Please feel free to reach out to us at hf-feedback@hellofresh.com. Thank you & best regards, DS & Your HelloFresh HR Team
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