Yes, Helcim is pronounced "Hell-Sim" - my experience at Hell Simulator - Anonymous employee Helcim Employee Review

1.0
29 Jul 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working alongside some of the kindest, smartest, and most genuine people in my career by a long shot. A great opportunity to work for one of the darling startups of Calgary that could propel you further into your career.

Cons

Have you ever lived in constant fear that you're about to be let go? Have you ever turned up to work and the person who you are sitting beside isn't there and their desk has been wiped clean? Trying to reach out to someone to introduce yourself but your email bounced because they've been let go last night after only being on board one month? Welcome to Hell Simulator 2000. You'll quickly get desensitized to hearing the company has parted ways with an employee, and literally no one is safe. Managers, senior leaders, and even top individual contributors are let go for seemingly no apparent reason, or because they can't hit some unobtainable target or KPI that has been set by "the board" or the CEO. It is quite fitting that the business specializes in POS systems because the CEO could certainly be branded with the same acronym, different meaning, if you catch my drift. Prepare to work on something and have the CEO meticulously micromanage the entire process - or even worse, force the marketing team to release it into the world months before it's even ready for even internal testing, making the whole customer experience hot garbage. It's an act of absolute desperation to conjure up some sort of relevancy because even the senior management knows it's a sinking ship. The CEO has also created a KPI that employees must work 50 hour weeks, even though this isn't in anyone's contract, and has offered incentives to employees that comply, as some sort of a cruel carrot-chasing treadmill burnout trap. This was offered instead of a salary raise after the company had publicly raised Series B, by the way. Don't like it? Sure, hand back your company laptop please and don't let the door hit you on the way out. Advice to interviewees: don't bother - you can do better. Don't be fooled by the colorful brand - it's smoke and mirrors from a previous era. You'll be grossly underpaid, overworked, and walking on eggshells until the day you are ruthlessly let go.

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Helcim Response
1y
Working in a startup environment like Helcim requires a lot of hard work and putting in extra to build an incredible company. Of course this isn’t for everyone, but many of us choose this adventure as an opportunity to build a thriving tech company right here in Calgary who is ready to compete with giants. While we read here that this experience wasn’t what you hoped, we do work in an environment where trust and transparency are essential characteristics of our day to day, and state that these comments are not representative of this commitment.

Explore other reviews about Helcim

5.0
10 Mar 2026
Recommend
CEO approval
Business outlook

Pros

The culture of the company still feels surreal to me every day that I come into work. You have to meet a certain "vibe check" to get to work alongside the amazing people here. So completely different from the corporate banking world I have been in my entire adult life prior to this. The transparency during the hiring process about the reality of working for a startup company was very much appreciated as well. They didn't sugar coat anything - and want you to be able to succeed, if you're up for the challenge!

Cons

What I wish I knew before I started, is that the benefit package isn't the best. While I am very grateful that it begins immediately upon starting employment - the annual maximum for prescriptions isn't very high. I have a type 1 diabetic son, so we will max out his annual allotment after a few months.

1
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Helcim Response
2mo
Thank you for sharing your experience and for highlighting this important concern. We truly appreciate the feedback. We’re glad to hear that the immediate access to benefits has been valuable, but we understand that coverage limits, especially for ongoing or high-cost needs can be challenging. Supporting the health and well-being of employees and their dependents is something we take seriously. While our current plan has set maximums, there are often additional options available. We encourage you to connect directly with our P&C team, who can help explore solutions tailored to your situation. This may include coordinating with a spouse’s plan, looking into manufacturer assistance programs, or accessing supplemental or provincial drug programs available in Alberta. We are always committed to working with our team to find the best possible support and encourage anyone with concerns to reach out so we can help navigate these options together.
5.0
21 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- great team who is supportive and fun to work with - lots of learning opportunities - inclusive and friendly team who are willing to help - team is continuing to grow which will help moving forward

Cons

- hard to stay on top of everything at times, but this also makes the job rewarding as you are always busy and have something to do

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