Overworked and Underpaid - Senior Strategy Manager Heartbeat Employee Review

Thank you for the feedback and the clear suggestions. As the Heartbeat community continues to grow in this now-familiar WFH world, we invest more time & attention to the on-boarding of new community members than ever before. From HR orientations to chats with Nadine & I, from Heartbeat 101 to our whole series of “Beat Basics,” we thought much more of a foundation for a smooth and comprehensive experience was in place. That said, clearly that sounds inconsistent with the experience you had, so we need to determine if it was the curriculum or your opportunity to participate in it that went awry — and your feedback is helpful in triggering that investigation, so thank you. Work-life balance is also a topic very dear to us. Although there are inevitable ebbs and flows to the work we do, we strongly and consistently urge our community to pay themselves back—or forward—to help reestablish balance. We will not support any situation where an out-of-balance issue is sustained indefinitely. In addition to responding to folks who vocalize such a situation, we work hard to proactively identify people who might be suffering silently — so we are especially troubled that neither approach was successful with you. We must do better. We hope you will find the right environment for your talents and find not only balance, but joy. - James and Nadine, Heartbeat Co-Presidents