Good employer, growth is presenting some challenges - Anonymous employee Health Catalyst Employee Review

3.0
23 Feb 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I enjoy my work, and for the most part, have a decent work-life balance. The company mission, to be a catalyst for massive, sustained healthcare improvement, is meaningful. I've appreciated being a remote team member during COVID-19. I love my immediate work team.

Cons

Our pay is still lagging. I am concerned about our acquisitions. While we say we acquire companies that have the same values as we do, many of the teammates who have joined via recent acquisitions do not demonstrate these behaviors during their day-to-day work. They are aggressive about their product, not the company's mission. Instead of partnering for improvement, I've observed many speaking ill of others and refusing to listen, seek mutual purpose, or adapt to the new company they are now a part of. They demand things be adapted for them, and appear unwilling to integrate into the organization. They pretend they are, and say the right things when the right level of leadership is present, but behave differently in other meetings. This isn't to say Health Catalyst doesn't need to listen and learn from acquisitions, grow and adapt, but often, there are solid, data-informed reasons we do things the way we do. I've seen no interest from those recently acquired to seek to understand these things. Instead, they actively discount others' expertise and tell us why we need to do things the way they want us to do them. I also worry about our desire to aggressively grow. In many of the conversations and meetings I am involved in, the desire to grow appears to be more important than being a catalyst for improvement. The tone of conversations has changed, with many focused only on growth, not the unique benefit we bring to our clients and the patients they serve.

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Health Catalyst Response
4y
Thank you for your review and feedback, and for your more than nine years of contribution to our growth and success. I appreciate hearing of the positives you've experienced, and we'll work to reinforce those elements. I also appreciate your advice on areas where we need to watch and focus and improve. Acquisitions are definitely complicated and can be tricky, for sure. We've certainly been active here since going public, and I'm grateful to have some time and space to work on really effective integration, and that includes deep mission-alignment integration as well. I also appreciate your feedback regarding how we best think about growth. Growth done in a mission-consistent matter is the life blood of the company and is directly tied to accomplishing our mission. But we must ensure that it's mission-consistent, always, with massive measurable improvement at the heart of everything we do. We'll keep our eye on this, keep our focus here, and strive to preserve that central aspect of our unique culture in the months and years ahead. Best, Dan

Explore other reviews about Health Catalyst

5.0
9 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Before 2025, the company's benefits and leadership were excellent.

Cons

As of 2025, all benefits have been suspended until the end of the year.

1
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Health Catalyst Response
7mo
Thank you for sharing your perspective. We appreciate your recognition of the strengths the company had before this year and the dedication of team members during challenging times. As we shape our 2026 strategy, we’re carefully evaluating how we allocate resources to ensure organizational success, identifying where to invest and how to utilize those resources most effectively, all guided by a clear and focused plan. Your feedback is helpful, and we will continue to communicate updates as progress is made. -Ben Albert
3.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

Great Talent & Culture: The people here are highly capable, collaborative, and committed to helping each other succeed. The partnership between onshore and offshore teams works well and is a real strength. There’s a culture of grit and stability that has helped the company navigate multiple major transitions over the years. Mission-Critical Engineering: The work involves complex data infrastructure that requires deep technical expertise. It can be demanding, but seeing these systems run successfully and support real-world operations is consistently rewarding.

Cons

Wage Compression and Retention Risk: Compensation for tenured and high-performing staff has not kept pace with the market for specialized data engineering and support leadership. In practice, tenure can feel undervalued or even penalized. This creates risk around losing institutional knowledge and operational continuity. Stagnant Career Progression: Contrary to stated expectations, strong performance ratings do not consistently translate into meaningful, market-aligned compensation growth. The process of how compensation is benchmarked lacks clarity in practice, obscuring how compensation decisions are made and what is required to advance.

5
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