Unsure at this time - Work with clients Health Catalyst Employee Review

3.0
29 Jan 2021
Recommend
CEO approval
Business outlook

Pros

Pros include the potential to do meaningful work with our clients. Working from home, particularly during COVID-19 and a tumultuous year, is a blessing. Pay is decent, although with the reduction of 401K contributions, we've all taken a pay reduction. In general, supportive of team members and interested in the team member experience. Dan does an exceptional job of updating team members, keeping us informed. I've indicated several cons. While they are all cons, I do want to recognize that Health Catalyst is still a better employer than many other companies. We just have some things to work on, and this last year has been a difficult year.

Cons

While I appreciate that we didn't lay people off during the hardships of COVID-19, we've had benefits and pay taken away. 401K reduction. No pay increases. No promotions. Small bonuses. Reductions in the number of days off. Increasing costs for healthcare coverage. A challenging year and an increasing focus on profitability has had negative impacts for employees. Team member experience varies based upon who you report to, and many in the company are not open to information about opportunities for improvement. Team members are pushed to do more and more all the time, often when already over extended. While we talk about increasing diversity, I've not seen substantial forward progress. I continue to hear some team mates complain about the diversity efforts, state that racism isn't real, falsely say that Health Catalyst is instituting quotas for hiring BIPOC and LGTBQI+ and, and claim the company is no longer hiring the most qualified candidates. This is false, and statements like this suggest that we need to address the root racism and sexism underlying these types of disrespectful comments.

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Health Catalyst Response
5y
Thank you for sharing this feedback, and thank you for choosing to join Health Catalyst over the past year. I appreciate the positives that you shared around the meaningfulness of the work, and I'm glad to hear that the updates and discussions we have during our every-other-week all-team-member meetings are helpful. I also appreciate the constructive feedback about areas where we can do better, and I find your perspective resonant and agree that we have room to improve. First, as it relates to compensation, I acknowledge and agree with your perspective that a decrease to the 401(k) match and lower-than-historic bonus payouts have a negative impact on every team member's compensation, along with no companywide base salary increases. One item we'll discuss more fully during this Friday's all-team-member meeting is the annual equity grant process which every team member who has been with the company since January 1 2020 is eligible to participate in, as well as the 2021 bonus plan which will include a clear path to an increased bonus payout for every team member. These were items we worked hard to garner support from the board to implement, to help us make meaningful compensation progress in 2021 and strive to keep our promise to team members that their total compensation would be above-market. These elements are imperfect, but they are hopefully valuable, meaningful and positive for every team member. We will also continue to work on servant-leadership training for every people manager at Health Catalyst, as well as collecting 360-degree feedback for every people manager to assess the degree to which each leader is living up to the Health Catalyst way, and to identify opportunities for improvement. We will also continue to focus on meaningful progress in recruiting and retaining diverse team members across all levels and functions at Health Catalyst, and continue the practice of consistently extending offers to the most qualified candidates for each position. I acknowledge that we have important work to continue to do here, and I will continue to devote meaningful personal time and focus to this key area. Thank you again for your feedback, and I hope that some of our efforts and actions will flow into your specific situation and provide you with a sense of progress, of support and of appreciation. Best, Dan

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5.0
30 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, good pay, wonderful people

Cons

The company grew too big too fast and has been trying to downsize erratically

3.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

Great Talent & Culture: The people here are highly capable, collaborative, and committed to helping each other succeed. The partnership between onshore and offshore teams works well and is a real strength. There’s a culture of grit and stability that has helped the company navigate multiple major transitions over the years. Mission-Critical Engineering: The work involves complex data infrastructure that requires deep technical expertise. It can be demanding, but seeing these systems run successfully and support real-world operations is consistently rewarding.

Cons

Wage Compression and Retention Risk: Compensation for tenured and high-performing staff has not kept pace with the market for specialized data engineering and support leadership. In practice, tenure can feel undervalued or even penalized. This creates risk around losing institutional knowledge and operational continuity. Stagnant Career Progression: Contrary to stated expectations, strong performance ratings do not consistently translate into meaningful, market-aligned compensation growth. The process of how compensation is benchmarked lacks clarity in practice, obscuring how compensation decisions are made and what is required to advance.

5
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