A great place to work! - Anonymous employee Health Catalyst Employee Review

Taking up Dan B’s call to arms, I am submitting the first of what will be an annual Glassdoor review. I was part of the Medicity team that was welcomed to Health Catalyst in July 2018. Some of my comments date back to then but are still relevant today. Back then we had heard all the feedback prior to closing about how great a company Health Catalyst was to work for. But I had my concerns (it had to be too good to be true, right?). None of them were valid. As soon as the deal closed, People Operations and IT got directly engaged. Even though the company was closed for the July 4th week, they all worked to make us welcome. All the foundational things that mattered (salary, healthcare, benefits, laptops) were immediately addressed. Having those items quickly settled removed a lot of stress and allowed us to focus on the integration work. We have seen that same welcoming onboarding continue with subsequent acquisitions. The transparency and directness were also felt immediately. On the first post-close call with the Medicity staff, Dan stated that in 30 days, every Medician would know their status with Health Catalyst. In other words, a layoff was coming, but it would done quickly and then we would move on. True to his word, every Medicity employee knew their standing by July 31st. This RIF was also the most compassionate exercise that I have ever witnessed. Displaced TMs were given an extremely generous severance package, but more importantly were supported by the company and fellow team members. Personal and professional friendships were not immediately cutoff, as is the case with other layoff implementations. Their release date was not the day of notification but approximately 30 days later. They were offered the option of continuing to work during that time or leave. But the choice was theirs. In addition, they were allowed to retain their Health Catalyst email addresses, which was a subtle but especially important success factor for their job search. Like all companies, COVID had a significant impact on our business. The Leadership Team was very thoughtful about how to address the revenue impacts created by COVID. It would have been quite easy to follow the lead of other HIT software companies and layoff large numbers of employees. But Health Catalyst took a more compassionate approach by eliminating only the 401k match. There was a hiring freeze, a promotion freeze, and a salary freeze. But no other salary or benefit reductions were implemented. This was greatly appreciated by most team members, particularly those of us who had previously gone through large layoffs. Finally, regarding Dan. He is one of the most charismatic leaders for whom I have had the pleasure to work. He lives his values. He is direct, humble, transparent, and compassionate. He exhibits all of the traits that a great CEO should have, yet rarely is witnessed elsewhere. He is Health Catalyst.