Promotions....Not Sure How You Receive One - Analytics Engineer Health Catalyst Employee Review

2.0
28 Aug 2020
Recommend
CEO approval
Business outlook

Pros

I honestly believe the CEO Dan cares about the employees. The benefits are decent compared to other companies.

Cons

Where do I start? As I stated, I feel Dan does honestly care about employees, but I don't know if he truly knows what is really going on for people that are many levels below him. I hear him promote that he does skip level meetings. I was scheduled to be in one over a year ago and it was cancelled and never rescheduled. As far as promotions, I've been with the company a little over 4 years and I have not once been promoted. I have been given many kudos on my work and I feel I am respected by my co-workers, but it never happens. I feel unless your last name is "Burton", you are related to someone on the executive leadership team, you came here from Northwestern, you are close friends with someone in executive leadership or are a white male (I am not), then it is really hard to ever move up in this company. I am beginning to get really discouraged and wondering what am I working hard for this company for when they don't care about the hard work I am doing? Also, within ASO I have no clue how you really get promoted or level up. I have seen presentations and they sound really good, but I don't know who you need to know or what you need to do to be promoted. I see people given opportunities to be SMEs and work on projects and in my mind I am asking "Why them?", "How were they chosen?". For example, when COVID started new apps were created and adapted to help our clients. How were those AEs and ADs chosen to help on that project? I don't remember anyone asking for volunteers or anything along those lines. Maybe it happened and I missed it, but somehow they were chosen and I have to wonder and fear if it was because "They were the chosen ones", "They knew the right people" and it always seems like the same ones are "the chosen ones". One other thing that I feel can hurt being promoted in ASO and probably anywhere in this company is who you have for a manager. If they advocate for you, then great and if they don't then you are left to advocate for yourself by yourself. And then within ASO you have the HR manager and the Field Manager. Do they talk? I hope so. Speaking on work within ASO, the work can get boring within ASO. Even though there are different levels, I don't think they have solved the problem of a junior AE doing the same work as a senior AE and consultant AE. Again, some senior and consultant AEs are given other opportunities to grow and shine, but not all and I don't feel the opportunities and those chosen are done fairly.

avatar
Health Catalyst Response
5y
Thank you for this review and feedback, and thank you also for your more than 4 years of contribution to the company. I can see, as I have read and reread your feedback, that we still have more work to do on the promotion process, as your experience is certainly not measuring up to our overarching objectives for team member experience and career opportunities. As we've discussed previously, and we'll discuss again during today's All Team Member meeting (as we consider together as fellow owners your specific feedback), our overarching goal is that every team member at Health Catalyst can, on average, qualify for and receive a promotion every 3-4 years, so the fact that you've been at Health Catalyst over four years without a promotion has fallen short of that objective. I also apologize that we had to cancel a scheduled skip-level 1:1 and that it never got rescheduled. I've asked Jenn Howard to allocate a few days over the next couple months for me to hold skip-level 1:1s with analytics engineers, and would welcome the opportunity to visit with you and better understand your experience. You can also just reach out directly to Jenn and we'll get a 1:1 scheduled. I would be happy to be a personal advocate for you here at Health Catalyst, as I desire to be for every team member at the company. Thank you again for your feedback, and I hope to visit directly with you in the near future. Best, Dan

Explore other reviews about Health Catalyst

5.0
30 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, good pay, wonderful people

Cons

The company grew too big too fast and has been trying to downsize erratically

3.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

Great Talent & Culture: The people here are highly capable, collaborative, and committed to helping each other succeed. The partnership between onshore and offshore teams works well and is a real strength. There’s a culture of grit and stability that has helped the company navigate multiple major transitions over the years. Mission-Critical Engineering: The work involves complex data infrastructure that requires deep technical expertise. It can be demanding, but seeing these systems run successfully and support real-world operations is consistently rewarding.

Cons

Wage Compression and Retention Risk: Compensation for tenured and high-performing staff has not kept pace with the market for specialized data engineering and support leadership. In practice, tenure can feel undervalued or even penalized. This creates risk around losing institutional knowledge and operational continuity. Stagnant Career Progression: Contrary to stated expectations, strong performance ratings do not consistently translate into meaningful, market-aligned compensation growth. The process of how compensation is benchmarked lacks clarity in practice, obscuring how compensation decisions are made and what is required to advance.

5
See reviews by: Helpful|Rating|Date|All