19 Nov 2018
Health Catalyst Response
7yThank you for your thoughtful and detailed feedback. And thank you for your kind words. They mean a great deal, particularly coming from a teammate who has been with our company for over five years. I sincerely appreciate the hundreds, if not thousands, of ways you have doubtless directly contributed to our company's success during your tenure at Health Catalyst.
I also appreciate your feedback regarding some of the downside of the Radford leveling process we rolled out almost a year ago. We've received similar feedback to your feedback from a few different sources, and I'm still trying to carefully consider this feedback as we think about 2019 and beyond. What you describe was certainly not the intent behind the rollout of the Radford levels, and yet I do feel that there is real merit to the consistency that a common approach, supported by external data, enables. We have a couple ideas that might serve as a "bridge" which might enable us to still benefit from the consistency of the Radford approach, while mitigating some of the challenges related to what you described. One example we're considering is a "cost of living" adjustment that we still apply to team members who fall at or above the 75th percentile, each year, rather than no increase. This has budget implications and is challenging also within the context of our focus on getting to profitability. So I don't yet have a definitive answer, but I did want you to know that we're mindful of your feedback, and others' feedback, and we're desirous to be as positive towards team members as we can, within the constraints of financial sustainability as well. We'll discuss this in today's All Team Member meeting, and keep sharing updates as we refine the 2019 operating plan.
Thank you again for your many years of contributions to the company's mission and success. I sincerely appreciate you! Best, Dan