Great Mission, Poor Execution - Anonymous employee Headspace Employee Review

3.0
13 Jul 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- the product really is amazing and can be beneficial for people who need/use it - coworkers are (for the most part) really great - decent pay - awesome benefits - WFH has been nice

Cons

- no true direction: the company is trying to go in too many directions at once which has led to product being released before it's ready. this means buggy apps and unnecessary additions. - no true leadership: every department has too many "upper level" folks who really don't provide any sort of leadership or direction. - lack of knowledge: a good majority of the employees don't actually know how the app works, which is unsettling when certain departments are tasked with "selling" the product but don't provide any guidance to the organizations purchasing it. - clueless executive team: the executive team is a mess. they recently brought on a COO to help make some org changes (which make no sense in terms of structure), and the execs they've brought on since her hire are all straight from her former company (which makes the selections seem cherry-picked)

Explore other reviews about Headspace

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Management, strong relationships, grateful customers

Cons

Hours, location changes, low hourly wage to rely on

2.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

-they offer great resources for members to utilize -continued education to sharpen your coaching skills

Cons

-there have been so many changes and expectations that are frustrating to navigate -they expect way too much for so little pay and no benefits -this role is so taxing on your own mental health... many of the members that you see aren't a good fit for coaching, so you're also filtering a lot of members for therapy and navigate really heavy mental health conversations that aren't within the scope of coaching -feedback isn't delivered live, it's all put in a spreadsheet that's clearly input by automation

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