Why am I not allowed zero stars again? - Analyst Headout Employee Review

1.0
29 May 2017
Recommend
CEO approval
Business outlook

Pros

The Bangalore office is pretty big, although, with the amount of firing going on, expect a lot of empty space. In no time, one "quad" can double as a football ground. So if you need to work on your game, this is the place to be. What else? Oh, the lavatories are pretty good. Ping-pong and Foosball tables available. My ping-pong game significantly improved during my stay here. I give them that. There is an area for smoking, because, trust me, you need it if you work at Headout. That being said, there are a few people who are genuinely good at what they do, and expect to make a difference.

Cons

Where does one even start? a) They might call you an "analyst", but in reality, you will be booking tickets for the unassuming customers who somehow end up using their app, or updating seat vacancy in theaters. Yeah, that's it. They've sugar-coated the job descriptions just enough to give one diabetes. And the interviews are overlong sessions of bush-beating. I'm fairly certain they identify travel agents as analysts. They're very kind, in that aspect. b) Sometimes I felt like the people at HR wonder what they were hired for. Your skills and personal growth do not matter here. Your resume hits a virtual shelf once you get in, gathering dust. Employee retention is not even a priority here. They fire at their convenience and will, like there's a war going on. There are no visible policies. You won't even get your pay on time! c) About the company. It's ironic watching them pay close attention to the fraudulent activity on their platform, when the actual fraudulence comes from within. Their practices are questionable, unethical, disorganized and misleading. They've got no vision. They are ticket resellers at best, and advertise themselves as front and foremost. I spent months wondering, "When are we all going to get arrested for this?" The managers once spent two days working on a new process to improve their operations. And guaranteed implementation in a matter of two weeks. This was 5 months ago and there isn't even a pilot ready. The "projects" here are for show. d) The rampant internal politics makes it a good setting for a Hindi serial. Grab a camera, shoot and pitch it to Colors TV. You will earn more money than you will ever earn here. If you're thinking of applying to this place, unless you're a footballer or ping-pong player or serial-maker, you'll be wasting your time.

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Headout Response
8y
Thanks for your time and choosing to make Headout a part of your journey. It looks like things didn't go down well and that sucks. I am especially distressed at the fact that might have office politics hindering our progress here. I have always hated this and I can only imagine how you'd feel being subject to it. Can you help me fix this and share the specifics? Our JDs clearly need some work for the Demand Ops role. I'll get cracking on that this week. I look forward to sharing how we're implementing changes and hearing your inputs. Varun.

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