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Harbor Freight Tools

Engaged employer

Do not expect a work/life balance - Anonymous employee Harbor Freight Tools Employee Review

2.0
28 May 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

PTO accrual is great. DM fostered great relationships within team. Promotion opportunities exist. SM bonuses are pretty great. Commissions are available for people who push themselves.

Cons

SM are expected to be on call 24/7, and accessible to their staff at all times. Corporate pushes more and more programs on the stores, yet they continue to tighten the payroll belt. Burn out is high. New POS system bogs down after 20 items, corporate solution is to break up the transaction into a bunch of little transactions.

Explore other reviews about Harbor Freight Tools

5.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great store leader. Great team to work with. The company cares about its employees. The pay is better than most retail places. Open door policy. Good work life balance. Fun place to work.

Cons

Not getting to work overtime often.

4.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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