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Harbor Freight Tools

Engaged employer

Happy Employee - Sales Manager/ASM Harbor Freight Tools Employee Review

5.0
12 Nov 2016
Recommend
CEO approval
Business outlook

Pros

This is by far the best retail company I have ever worked for. They promote from inside and pay competitive wages. I have been working here for almost two years and plan to stay as longoing as I can. I finally like my job!

Cons

The turnover rate is high. They don't give you much training about their products you have to teach yourself about all the items they sell.

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Harbor Freight Tools Response
8y
Hello team Milwaukee, WI, we want to say 'thank you' for all you and the team do to make Harbor Freight Tools a great place to work and shop. As you know we are committed to constantly improving our processes and appreciate you taking the time to share your feedback and we will make sure to share it with the appropriate team members. We appreciate your hard work and dedication to helping Harbor Freight Tools deliver value to the hardworking.

Explore other reviews about Harbor Freight Tools

5.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great store leader. Great team to work with. The company cares about its employees. The pay is better than most retail places. Open door policy. Good work life balance. Fun place to work.

Cons

Not getting to work overtime often.

4.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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