Major management restructure might turn the ship around. - Software Engineer HappyCo Employee Review

3.0
1 Dec 2023
Recommend
CEO approval
Business outlook

Pros

The company has huge potential. And I believe the CEO to be talented and tenacious enough for even more success in the future. They have just restructured management and removed a few of the key individuals who I believe contributed to the negative experiences people have had over the last three years and replaced them with internal hires that are much better suited to the roles.

Cons

The culture while I was there was atrocious. People were combative, overly critical, and wanted team members and projects to fail. Teams or projects that were successful were picked apart because of how they were built or why they were built. There was no camaraderie.

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HappyCo Response
2y
I agree with you completely on middle management. It is important to make sure we continue to improve by keeping the organization as flat as possible. And the other side of the coin is to ensure that we have strong leaders that can lead and drive their teams with the customers in mind, so that we are able to continue to add value for the millions of customers that trust HappyCo. Thank you for spending the last few years with us.

Explore other reviews about HappyCo

5.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

Great people. Fully remote. Great industry and people we get to work with every day. Really good product positioning and product market fit as well.

Cons

Different times zones, which makes it hard to manage schedules some time.

1.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good Pay - this blinded me from the red flags when joining. Some good people

Cons

So many things can be said here: -Founder acts like he cares, however he cares only about his ideas, not the feedback. -The founder does not believe in business attire, as he attends events in sweatpants and old company t-shirts. Yes, sweatpants. -ONE sales person at the top that will do anything to ensure they stay at the top, even if it means what is not right for the business or other sales person. This individual will go to extremes to run people over. (this is probably the worst part to witness) -Top sales leader is not a leader, they micromanage and insult everyone daily. -Just look at the turnover, its not worth it, as people are quitting without anything lined up.... they needed out. -There is not any training - if you are in sales, you get a laptop and access to listen to gong calls to learn. DO NOT ASK QUESTIONS - you will be insulted. -watch out, if they have been there awhile, they often do whatever it takes to protect their interest (usually not best for the company) -This place is NOT happy!

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