12 Jun 2013
Hanover Research Response
13yThank you for your feedback. I am sorry to hear that you found the work at Hanover to be more isolating than you had anticipated. Autonomy and variety are characteristics of the job that most of our staff find very appealing. The open plan research area was designed to encourage more interaction among staff during the day as studies show that cubicles are more isolating work environments. We will be revising the seating layouts in our next office space and this input will be valuable. Our employee turnover is on par with peer organizations and the national average but it might feel higher because many of those departures are occurring in the summer months due to staff taking the summer off before heading to graduate school in the fall. Hanover sets high expectations for all of our staff because our clients and partners expect an exceptional level of service delivery from us. We always try to support staff who are struggling with additional training or oversight. Finally, as part of our growing professional-development agenda, we have been investing more and more time in manager training - although it will always be the case that direct upward management is the best way to get the guidance you feel you need so I do suggest being proactive with your manager or project lead to solicit more feedback and support. You are also encouraged to speak to the office manager about an alternative seat if you feel a change will be better for you.