- Hanover aggressively looks for researchers with masters degrees or higher, giving the impression that the research requires advanced analytical and critical thinking skills. This impression is completely false. Researchers spend the vast majority of their time doing monotonous busy-work "research" with unsophisticated methodologies and in some cases, shoddy methodology. If you are looking to do "real" education or market research that involves tools other than Excel, Word, and Google, look elsewhere.
-Researchers are undervalued, overworked, and not respected. You will be asked to complete one project after another without actually thinking about the work you are doing - quantity is valued over quality. Suggestions for process improvements, new methods, etc. are regularly shot down because trying something new will interfere with the timelines and most people in management positions don't have the methodological research knowledge to even implement effective changes. You will be pushed to continue churning out the same low-brow research.You will be expected to fall in line and keep your mouth shut. Any "constructive criticism" or feedback you provide will come back to haunt you. If you want a job where you are a valued member of a team and your knowledge, skills, and suggestions are appreciated, look elsewhere.
-The performance review process is completely opaque and you will be at the mercy of managers who can refuse to promote you on a whim. If you want transparency in how your career can grow in the company, look elsewhere.
-Management has little to no interest in investing in researchers professional skills. Professional Development is non-existent. (please ignore the CHRO's responses about PD to other reviews- these responses are blatantly false). If you want to learn and grow professionally in your position, look elsewhere.
- Finally, a word of caution about the reviews on this site: current employees are explicitly asked on a regular basis to post "honest" reviews (read: POSITIVE reviews) on Glassdoor in order to help Hanover's rating. Also, do not get the impression that the negative feedback is a result of a disgruntled, FIRED employee- Hanover rarely fires people because they can't afford to lose the talent. These negative reviews are from people who were bamboozled into joining the company or just needed a job - they left because the environment at Hanover is SO incredibly toxic. Again, look elsewhere.