Great place to work - Cycle Technician Halfords Employee Review

The pay at £11.30 an hour is reasonable compared to many other retail jobs. The role gives you the chance to learn a lot of practical skills across different areas, such as fitting bulbs, batteries, wipers, dash cams, roof bars, roof boxes, and carrying out windscreen chip repairs. You also gain strong product knowledge that can be useful if you’re looking to move into the automotive or cycling industry. Overall, it’s a good way to build experience and develop a broad skill set.

The workload can be quite demanding for a retail position, as you’re expected to cover a wide range of tasks both on the shop floor and outside. Stores are often short-staffed due to limited trading hours, which means you’re regularly juggling multiple responsibilities and helping customers both inside and outside at the same time. There’s no additional pay for overtime or working bank holidays, and working most weekends can make it difficult to plan time off with family or friends unless booked in advance. On top of that, there’s constant pressure to meet sales targets for fits, e-receipts, and Motoring Club memberships, but little to no incentive or reward for achieving them.

Most of the staff are friendly and will always try help

Stores feel understaffed, website causes issues with customers