Disorganized without direction - Anonymous employee HUB International Employee Review

1.0
4 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good health and dental benefits

Cons

Salary, management, organization and direction.

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HUB International Response
4mo
Thank you for sharing your candid feedback. We take all employee concerns seriously, and we're sorry to hear that your experience hasn't met expectations. We're glad our health and dental benefits have been valuable to you. However, we recognize that compensation, strong leadership, and clear organizational direction are equally critical to creating a positive work environment. Your feedback about these areas is important and will be shared with our leadership team as we continuously work to improve the employee experience. We encourage you to connect with your manager or our HR team directly if you'd like to discuss your concerns in more detail. Thank you again for taking the time to provide this feedback.

Explore other reviews about HUB International

5.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

good environment, flexible schedules, everything you need is well organized and typically easy to find, my job allows me to interact with a lot of different people

Cons

this is a desk/office job - but can work from home some days

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HUB International Response
1mo
Thank you so much for sharing this! We love hearing that the environment, flexibility, and organization have made a great impression in your first year. It sounds like the variety of people you get to work with every day is a real highlight, and that's something we think makes HUB a special place to be. We're glad you're here and look forward to seeing you grow with us!
2.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, health insurance benefits.

Cons

I do not recommend working in corporate for HUB, especially in TechOps. Based on my experience, the culture in that area was extremely unhealthy. I saw repeated issues with senior leadership communication, decision-making, accountability, and how employees were treated and concerns handled. Additionally, in my view, HR did not provide meaningful support when employee concerns were raised, completely downplaying the concerns at times. Employees often had to work around confusing or poor leadership decisions instead of being supported by clear direction. I also witnessed senior leadership not tolerating feedback from their employees in a healthy manor. The result was a toxic work environment where many very strong employees have left over the past year.

2
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HUB International Response
3w
Thank you for your five years with HUB and for sharing this feedback. The concerns you've raised around culture, accountability, and how employee concerns are handled are ones we take seriously and believe deserve genuine attention. We encourage you to reach out through our Ethics and Compliance Helpline at 877-482-3343 if you wish to share more detail in a confident setting. We wish you all the best.
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