Needs improvement - Customer Service Representative HSA Bank Employee Review

Good pay. After Tax season it's very easy.

Technical Difficulties during training. Teams never worked and often used my personal computer for meetings.

The benefits are decent. They have a good amount of resources if you need them. Good amount of PTO.

Implementation of software is horrible to put it nicely. Constantly understaffed with mostly incompetent lower management. Inflexible schedules. May be near impossible to get time off based on team you're on It's the very definition of a toxic workplace.