Don't even bother - Customer Service Representative HRS Group Employee Review

2.0
3 Oct 2025
Recommend
CEO approval
Business outlook

Pros

- Flexible and understanding of my working hour as a uni student - Casual pay is good - Not much work

Cons

Very bad management, they're not even qualified to be manager. Also the business is declining and losing clients, there has been a discussion of cutting ppl off. No room to grow at all! Was working here for 2.5 years and they refuse to increase my salary.

Explore other reviews about HRS Group

5.0
19 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Good experience good pay good co.

Cons

Management needs improvement pay rate increase

3.0
18 Jun 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It’s a pretty diverse company

Cons

Team of “intrepreneurs” which basically means everyone is looking out for themselves with no true sense of “team” collaboration. Everyone’s a leader which can be chaotic. Daily miscommunication resulting in a lot of finger pointing (and actual arguing!) when things go wrong. Goals and priorities change constantly, sometimes within the same week, stemming from the miscommunication. I’ve worked in high pressure environments before, but this isn’t that type of chaos. It’s disorganized and dysfunctional. All jobs have their issues, but please do your homework before joining and don’t ignore the negative reviews. I really wish I had trusted my gut when I read them.

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