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HM Revenue and Customs

Engaged employer

Good opportunities for growth, but micromanagement issues - Administrative Officer HM Revenue and Customs Employee Review

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexi work. Can balance your work around life. Good foundation for a CS career. Pay is fine for the grade . Lots of good opportunities for personal development. Good scope of responsibilities.

Cons

Large scale micromanagement. Poor training methods.

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HM Revenue and Customs Response
8h
Thank you for taking the time to provide us with feedback. We’re deeply concerned about the situation you described in your review. If you would like to discuss your experience with us, please contact recruitmentmarketing@hmrc.gov.uk so we can find out more.

Explore other reviews about HM Revenue and Customs

5.0
21 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Competitive Benefits package that attracts and retains top talent

Cons

Limited Budget for benefits Restricts ability to comprehensive or competitive packages

4.0
23 May 2025
Recommend
CEO approval
Business outlook

Pros

🛡️ Excellent job security as a government employee. 🧠 Strong focus on training and development for all roles. 🧘‍♂️ Good work-life balance with flexible working hours and hybrid options. 💰 Fair pension scheme and government benefits. 🤝 Supportive colleagues and collaborative team culture. 📚 Opportunities to work on meaningful public service projects. ⬆️ Internal mobility and opportunities to move between departments. 👥 Inclusive workplace with diversity and equal opportunity initiatives. 🖥️ Modern digital transformation efforts are ongoing, with new tech integration. 🏆 Respectable reputation and looks good on a CV for future roles.

Cons

Too many layers of management structure Limited opportunities for rapid promotion Slow decision-making in upper levels Bureaucratic culture can hinder innovation Technology systems often feel outdated

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