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      HCLTech

      Engaged employer

      HCLTech reviews

      Company SLT based in Southeast Asia can't resonate with APAC Austrlalia staff - Technical Support Engineer HCLTech Employee Review

      1.0
      4 Sept 2024
      Technical support engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      1. Training 2. Family Orientated 3. Great Communications via email from India 4. Only think of 3 5. Yep nothing else really

      Cons

      1. SLT are based in Southeast Asia can't resonate with APAC Australia staff 2. Culture Clash 3. Broken English is hard to understand with SLTs based in Shanghai 4. SLA focussed vs team performance/customer satisfaction 5. Let go of great staff due to the sake of cost-cutting just before Christmas not knowing how to read stats thinking we did not have enough work then SLAs were affected due to not having enough staff to cover the workload

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      5.0
      16 Mar 2026
      Software qa engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Supportive team environment Great opportunity to learn and grow Collaborative culture Interesting and challenging projects Flexible work environment

      Cons

      Some processes could be more organized as the company continues to grow. Communication between teams can sometimes be improved.

      4.0
      25 Jun 2026
      Practice director
      Recommend
      CEO approval
      Business outlook

      Pros

      Competitive space for technologists that enjoy working with others

      Cons

      Historically offshore is treated poorly

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