Pushed out - Operations Coordinator HA | Wisdom Wellbeing Employee Review

I worked for Health Assured for over two years, and whereas it started off positively it very quickly became a negative place that eventually impacted quite severely on my mental health. It’s only now, reflecting on my last year in the business, I can recognise how the pattern of toxic behaviour started and how I was eventually forced to tender my resignation. Generally speaking, I found that the people who can put up with working here have had limited experience elsewhere. Comparable to a battery hen; they’re quite happy sitting in their cage day in, day out, oblivious to the miles of endless green fields on the other side of the wall. There are a lot of fantastic companies to work for in Manchester and the North - If you’re a ‘yes-man’ who relishes in the prospect of being micro managed to the point of suffocation, then this very well may be the company for you. However, if you prefer to work collaboratively, like to discuss ideas, crave job satisfaction, or enjoy some autonomy over your role, then it may be better to look elsewhere. The main point of contention was the disappointment I felt that I never, in over two years, received any KPI’s or targets. Conveniently employees cannot be considered for a pay increase if they can’t evidence that they are hitting or exceeding measurable targets. When I queried this, coincidentally, my workload started to diminish and responsibilities were distributed out amongst my peers. When I mentioned I was worried about my sudden lack of workload and my exclusion from certain projects, they attempted to present me with a new job description and new job title without consultation. It was claimed that I asked for this; I only asked for KPIs! By this point they seemed to making it clear I was no longer required. Perhaps this was their not-so-subtle way of nudging me towards the door? Food for thought: whenever an ‘honest’ review gets published on the site there’s a flurry of glowing reviews published in quick succession as managers push their teams to write positive reviews, in an attempt to ‘bury’ the ones that may paint them in a not-so-impressive light. It’s upsetting, as people rely on these reviews to make an informed judgement on their future career choices. The noticeable high turnover of staff speaks for itself; when I was no longer blinded by the sparking new office space and the lovely set of corporate company values, I finally saw a place that talks the talk but is unable to follow their own example. How depressing is it that a company that preaches about the importance of good mental health can’t seem to, in my experience, foster an environment suitable for their own staff? I would have liked to given feedback via my exit interview, but as they well know, I wasn’t ‘allowed’ to complete one as it would make them look bad. Huh. ‘Head in the sand’ springs to mind... A little warning to those signing employment contracts; make sure that terms discussed verbally are recorded explicitly in writing. In my experience (and if you notice, this is also mentioned in some of the other reviews here) the recruitment team can be quick to over-promise salary increases following probation periods. I’m ultimately relieved that I, along with many of my friends, made the decision to leave. I’m very much looking forward to seeing a generic response from HA about how they work so hard to 'support' their staff.