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      H&R Block

      Engaged employer

      H&R Block reviews

      Meh - CSP - Client Service Professional H&R Block Employee Review

      3.0
      6 Apr 2023
      Csp - client service professional
      Recommend
      CEO approval
      Business outlook

      Pros

      Slow days are the best days. If your office is slow then you can relax. If you get lucky and your co-workers and team are nice then you can ask them for help.

      Cons

      Sudden schedule changes, being moved to different offices through the week, and low pay. Being a customer service job means you deal with some crappy customers. Surprise visits from the higher management also tends to happen. Get ready for them to give you "treats" for your hard work instead of a bonus. You only get a bonus if you stick it out for the whole season, and that bonus? Additional cash equivalent to a shift.

      Explore other reviews about H&R Block

      5.0
      8 Jun 2026
      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexibility, career growth, compensation, and coworkers

      Cons

      Benefits, workload, and health care plan

      5.0
      22 May 2026
      Tax associate
      Recommend
      CEO approval
      Business outlook

      Pros

      If you get in the right office you can have amazing coworkers and can learn so much. You can gain a ton of experience and knowledge if you are willing to work and collaborate with other preparers. Training is robust and is there for you to utilize and work your way up to higher salary. The potential to earn a full years salary working for half the year once trained up to a higher level and build your book of business.

      Cons

      Communication is often not the best and in the offseason you are off boarded or get reduced salary and only work a day or two a week

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