Lack of communication - Tax Associate H&R Block Employee Review

1.0
5 Jan 2026
Recommend
CEO approval
Business outlook

Pros

They pay for your tax courses.

Cons

Lack of communication on the step by step process while doing your courses and what happens next. No clear instruction on what classes are needed and to be done by when. Quite confusing but also demand you to be on top of things you aren’t aware you’re supposed to be doing.

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H&R Block Response
5mo
Thank you for sharing your feedback. We’re happy you found value in our tax courses, and we’re sorry to hear about the challenges with communication during the process. We’re continuously working to improve clarity and support for our associates, and your input helps us do better.

Explore other reviews about H&R Block

5.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Seasonal, flexible schedule, great coworkers

Cons

None- overall great place to work!!!

5.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

If you get in the right office you can have amazing coworkers and can learn so much. You can gain a ton of experience and knowledge if you are willing to work and collaborate with other preparers. Training is robust and is there for you to utilize and work your way up to higher salary. The potential to earn a full years salary working for half the year once trained up to a higher level and build your book of business.

Cons

Communication is often not the best and in the offseason you are off boarded or get reduced salary and only work a day or two a week

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