High growth. Good culture. Great people. - Anonymous employee Gusto Employee Review

5.0
19 Feb 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A company with a worthwhile mission and a clear view on how to achieve it. High growth, lots of opportunity. Commitment to CX.

Cons

Payroll/HR/Benefits is not the most interesting industry (but this is the best product in the space)

Explore other reviews about Gusto

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Smart and friendly coworkers. Excellent team culture

Cons

Tunnel visions on AI a bit too much

1.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Free food Cool people in sales org Middle Management is cool

Cons

The amount of turnover is genuinely astonishing Some teams are hitting less than 50% of quota AI has gotten out of hand.... It's almost comical Laid off 25+ people, partially because of "AI" I can genially say upwards of 10 of the most senior sellers have ALL left in the past 12 months "Upper" sales management is lost - focusing on AI above the actual processes and operations that can grow revenue No 401(k) 2 of 65+ GPRO reps in '2025 went to Presidents Club NO VALUE IN SALES TRAINING Rev-Opp's calls all the shots for partner sales - and they have not made any decisions that have driven an increase in revenue. Upper management and Rev Opp's stopped a majority of lead sources for Account Executives, expanded quotas, fired middle management, and fired the entire team. I would avoid working at Gusto at all costs.

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